Pick Up & Drop Off Available!

Glendye, Strachan, Banchory

07492 678714 / 01330 850703

Privacy Policy

  

Filthy Houndrels

Privacy Notice


Here at Filthy Houndrels we take your privacy very seriously and are committed to protecting all your personal information. This notice sets out how the information you provide me, and that which I gather about your dog during grooming, is used in order to provide you with a grooming service.


Who Are Filthy Houndrels?


Louise MacDonald (Owner)


Your / Your Dogs Information


I need to collect data such as name, address and contact details so that I can contact you regarding your dog’s groom. This could be for appointment confirmation, collection time or if an issue arises during the groom. I will also hold details about your dog. This will include name, breed, age, vet details, temperament, medical conditions, behavioral issues that he / she may have. This enables me to provide a safe grooming service for both your dog and myself. I may also collect pictures of the work I do for the business social media / website. You may opt out of this.


How is the Information Stored?


Each customer will have a customer record card which holds your / your pets information in hard copy. I will also store a signed Privacy Notice along with this. These will be stored in a safe location within my home. No one will have access to this information apart from Filthy Houndrels. Your phone number and name maybe be stored as a contact in my phone for ease of contact. The phone is fingerprint / passcode protected and is only accessible by myself.


How the Law Applies to Filthy Houndrels Use of Personal Information


I will only use your information if I have:

· Asked you and have a record of your consent for us to do so.

· A legal obligation to use or disclose information about you

Filthy Houndrels will not rent, sell or swap your information to any other organisations for them to use in their own marketing activities. You can withdraw your consent at any time by e-mailing Info@filthyhoundrels.co.uk


How Long is my Information Kept?


As a customer of Filthy Houndrels, your information will be held for a year after last contact. After this time all hard copies of information will be destroyed by shredding and disposed of and any contact in my phone will be deleted. Any pictures / videos of your dog will be deleted from the recording device once posted on social media / website.